Bridgestone

Bridgestone partnered with Joonik to develop a customer-centric digital tool for trade shows, which became widely used within the organization.

Company Type

Multinational

Product Type

Desktop Application

Bridgestone intro image

Introduction

Bridgestone Commercial Solutions, a division of Bridgestone Americas Tire Operations, offers a suite of products and services under Bridgestone Mining Solutions, that combines tire sales and repair with tire management, retreading, and other services designed to increase a mine’s productivity and maintaining safety.

The Challenge

Bridgestone approached Joonik for help with a digital tool to use in the company’s booth at MINEXPO, the largest mining trade show in Latin America. The company needed an interface to connect its flat-screen monitors and showcase its products and services. Bridgestone wanted it to be both enticing for customers, yet easy enough for exhibitors to handle it without losing focus on their customers.

  • User-friendly and intuitive interface
  • Technical material to digital showcase
  • Enhancing customer interaction
  • The Result

    The digital presentation was a huge success both with customers and Bridgestone personnel. Despite being originally developed for EXPOMIN in Chile, the tool became extremely popular and is now used widely within the organization. Furthermore, Bridgestone requested Joonik to expand this tool into an online desktop showcase for its salespeople. This showcase was used in Bridgestone’s booth at IMME, Indias’s largest mining show; BUMA, the largest in Europe and MINEXPO the largest in the world, where we used and optimized the touchscreen version. More recently, it was also included as a permanent exhibit at a new, multi-million-dollar training facility in Australia.

    Bridgestone result image